Because your satisfaction is our goal.
We are keen to provide better customer service. You can simply return the product .. All you need is to contact customer service within a maximum period of 10 days from the date you received the product
Product return terms:
We offer a return policy that enables you to return the product within 10 days of receiving it. Please note that the following conditions must be met to successfully process a product return request:
The product can be returned within 10 days from the date of receipt
The product must be in its original packaging with attachments
It must not have been used and must be tightly closed
In the event that the customer receives a damaged product, he must report that within a period not exceeding 48 hours of receiving it, and the customer has the right to return or replace it.
How do I return the product?
Contact us via the number 920006546 or via e-mail [email protected]
We will send you the return policy
Print the return policy, re-pack the item in its original packaging, and then hand it over to the shipping company's office
When we receive the item, we will check its condition and then refund your money.
Who bears the return costs?
- An additional shipping fee is charged when the customer desires a return or exchange for a reason other than a manufacturing defect or non-conformity with the specifications mentioned by us.
- In the event that the product is returned due to a defect in the product, a manufacturing defect, or as a result of damage during the delivery of the product, or the arrival of an unwanted product, no additional fees will be charged for the shipping service.
How do I get a refund?
When we receive your request, it will be verified and contacted to provide us with your bank account information. The refund process takes 3 working days from our receipt of your bank statement.
